Voyager Nurse Aide Program
STUDENT HANDBOOK
MUST READ



If you are a new student, in this contract you are considered a potential student. If you have been fully processed, orientated, and have started school with Voyager Nurse Aide Program you are considered a current student. If you are a potential student or current student all contractual terms in this contract apply in the same fashion.




INTRODUCTION

Welcome to “Voyager Nurse Aide Program”

The mission of the Nursing Assistant Program at “Voyager Nurse Aide Program” is to graduate competent, compassionate, caring nursing assistants who strive for excellence in their delivery of care to meet the healthcare needs of the community and contribute to the healthcare profession overall.

Student Handbook

This Student Handbook ("Handbook") is designed to summarize certain personnel policies and benefits of “Voyager Nurse Aide Program” (the "School"), of 2233 Academy Place Suite 105, Colorado Springs, Colorado 80909, and to acquaint students (I) with many of the rules concerning enrollment with the School. This Handbook applies to all students, and compliance with the School's policies is a condition of enrollment. The School reserves the right to modify, rescind, delete, or add to the provisions of this Handbook from time to time in its sole and absolute discretion. The School reserves the right to interpret the policies in this Handbook and to deviate from them when, in its discretion, it determines it is appropriate.

Changes in Policy

Since our business is constantly changing, the School expressly reserves the right to revise, modify, delete, or add to any and all policies, procedures, school rules, or benefits stated in this handbook or in any other document, except for the policy of at-will enrollment as described below. No oral statements or representations can in any way alter the provisions of this Handbook. Nothing in this student handbook or in any other document, including benefit plan descriptions, creates or is intended to create a promise or representation of continued enrollment for any student. Any changes to your at-will enrollment status, described below, must be in writing and must be signed by the School.


If you are uncertain about any policy or procedure, please check with your instructor or Human Resources.

Student-At-Will

Enrollment with the School is on an at-will basis, unless otherwise specified in a written student agreement. You are free to terminate your enrollment any time, for any reason, with or without notice. Similarly, the School is free to conclude the enrollment of a student at any time for any lawful reason, with or without cause, and with or without notice. If you terminate your enrollment after our policy deadline you will not be given reimbursement back.

ADMISSION POLICY

“Voyager Nurse Aide Program” has mandated the following requirements for any CNA classes held in Colorado:

A completed application.

Applicant must be at least 16 years of age, parental exemption must be signed below the age of 18.

Applicant must be able to provide proof of citizenship documentation.

Applicant must be able to successfully pass drug test.

Background Check (Price will be covered by “Voyager Nurse Aide Program”): Applicant must have completed background check. .

Based on the background check, the applicant may be ineligible for the following reasons:

Convicted of a felony, as he/she may not be able to take the State Certification exam

Conviction of the following offenses will not be allowed to attend our CNA program: Murder, rape, felony level theft, felony abuse of any kind, felony fraud that harmed an elderly person(s) with disabilities.

Convicted of a felony level DWAI, felony level DUI, and any substance related crimes, as he/she may not be able to take the State Certification exam 5).

If background ineligibility occurs, you will be refunded your school tuition if school has not already started minus a $20 office fee for processing your admission.

Current Tuberculosis (TB) test required prior to signing up for their course. The applicant must have a negative Tuberculosis skin (TB) test or a negative chest x-ray with a physician statement stating there is no active active TB concern with the student to be admitted our CNA program.

Current CPR certification required before signing up for classes.

DISMISSAL POLICY

Students can be dismissed from “Voyager Nurse Aide Program” Training program for any of the below infractions:

Student makes unsatisfactory progress.

Student fails to meet the minimum grade requirement on quizzes and/or examinations (75% on all tests/quizzes).

Student misses any classroom and/or skills laboratory hours.

Student misses clinical hours.

If student misses clinical hours due to illness, a doctor’s note will be required within 72 hours. Student will then be placed on hold and will have the opportunity to complete clinical hours during the following class rotation or when a position is available.

Student neglects to do all assigned work.

Student displays behavior that is disruptive to the instructor and/or their classmates.

Student brings a weapon on or around school grounds/clinical sites.

Student cheats on quizzes, examinations, skills laboratory, or clinicals.

Student abuses a classmate, instructor, or staff members in any way (verbal, physical, sexual, etc).

Student performs services at the clinical site for which they have not been trained, out of their scope of practice and/or not found proficient by the Instructor.

Student may be dismissed at the discretion of the Instructor/Office Manager for any general behavioral issues deemed inappropriate on a case by case basis.

Student may be dismissed if he/she discloses any ongoing or potential cases or allegations of inappropriate behavior against oneself or against others.

 

COMPLETION POLICY

Students will graduate from Voyager Nurse Aide Program nursing assistant program and receive a certificate of completion when the following requirements are met:

Student must pass the lecture with a 75% grade on all coursework and exams.

Student must successfully demonstrate the required skills with a 75% passing rate of skill steps demonstrating knowledge and competency to the instructor. All required skills include critical steps identified in bold print. The student must demonstrate all critical skills resulting in a 100% passing rate.

Student must complete 16 clinical hours with a passing evaluation from the Instructor.

Student must complete all program skills defined by the Colorado Board of Nursing.

Student must successfully understand and practice the terminal competency standards outlined by the Colorado Board of Nursing.

Student must pay all nursing assistant program monetary obligations.

STUDENT RECORD POLICY

“Voyager Nurse Aide Program” provides safekeeping of a system of permanent records and reports essential to the operation of the program for a minimum of two years, which shall include the following:

A skills checklist that demonstrates satisfactory performance of all required skills for each student.

Students records of attendance and test scores.

Instructor’s license, resume and training records.

Annual report to be submitted to the Board on the form furnished by the Board.

Completed Background Checks

Negative TB Screen

TUITION

Total cost for program: $699

The program cost must be paid in full for a seat to be secured.

A full reimbursement will be provided as long as the student cancels their seat within 24 hours of the beginning (1st) class start date. If a student “no-shows” to class or cancels outside of this window, their tuition will not be reimbursed.

If at any anytime the student is approved to unenroll and the student is also approved to receive partial or full receive reimbursement for the program, a $20 processing fee shall be deducted from the total amount of the approved of reimbursement. If you paid online and there was an additional online payment fee, the additional fee will not be reimbursed as well.

If a student leaves or is asked to leave this program for purposes deemed as the students fault or cause, there will be no reimbursement provided.

If a student cannot finish this program due to a reasons outside of their control, they can appeal in writing for their tuition reimbursement.
The following are valid reasons:

A doctor's note stating they are unable to complete this program or a death of a immediate family member with documentation.

TUITION REIMBURSEMENT PLAN

This program is not eligible for tuition reimbursement.

STUDENT POLICIES

Equal Education Opportunity & Americans with Disabilities Act.

It is the policy of the School to provide equal educational opportunities to all students and student applicants without regard to unlawful considerations of race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, age, ancestry, physical or mental disability, genetic information, marital status or any other classification protected by applicable local, state or federal laws. This policy prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

The School expects all students to support our equal education opportunity policy, and to take all steps necessary to maintain a program free from unlawful discrimination and harassment and to accommodate others in line with this policy to the fullest extent required by law.

Moreover, in compliance with the Americans with Disabilities Act (ADA), the School provides reasonable accommodations to qualified individuals with disabilities to the fullest extent required by law. The School may require medical certification of both the disability and the need for accommodation. Keep in mind that the School can only seek to accommodate the known physical or mental limitations of an otherwise qualified individual. Therefore, it is your responsibility to come forward if you are in need of an accommodation. The School will engage in an interactive process with the student to identify possible accommodations, if any will help the applicant or student complete the program.

Personnel Records

The School maintains a personnel file for each student as required by law. Personnel files are the property of the School and may not be removed from School premises without written authorization. Because personnel files are confidential, access to the records is restricted. Generally, only those who have a legitimate reason to review information in a student’s file are allowed to do so. Disclosure of personnel information to outside sources will be limited. However, the School will cooperate with requests from authorized law enforcement or local, state, or federal agencies conducting official investigations and as otherwise legally required.

Employees may contact a Program Coordinator to request a time to review their personnel file. With reasonable advance notice, a student may review his or her own records in the Student office during regular business hours. No copies of documents in your file may be made, with the exception of documents that you have previously signed. You may add your comments to any disputed item in the file.

By policy, the School will provide only the former or present student’s dates of enrollment and position(s) held with the Company. Graduation status may also be verified if written authorization is provided by the student.

Privacy.

The School is respectful of student privacy. All student demographic and personal information will be shared only as required in the normal course of education.

If any student voluntarily shares private healthcare information with an instructor or coordinator, this information will be kept confidential. If applicable, the School will set up guidelines for students and instructors to follow to ensure that students conform to the requirements of the Health Insurance Portability and Accountability Act (HIPAA).

Political Neutrality.

Maintenance of individual freedom and our political institutions necessitates broad scale participation by citizens concerning the selection, nomination and election of our public office holders. The School will not discriminate against any student because of identification with and support of any lawful political activity. Students are entitled to their own personal political position. The School will not discriminate against students based on their lawful political activity engaged in and outside of school. If you are engaging in political activity, however, you should always make it clear that your actions and opinions are your own and not necessarily those of the School, and that you are not representing the School.

STANDARDS OF CONDUCT AND STUDENT PERFORMANCE

Anti- Harassment and Discrimination.

The School is committed to providing a work environment free of sexual or any form of unlawful harassment or discrimination. Harassment or unlawful discrimination against individuals on the basis of race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, age, ancestry, physical or mental disability, genetic information, marital status or any other classification protected by local, state or federal laws is illegal and prohibited by School policy. Such conduct by or towards any student, instructor, coordinator, or anyone else who does business with the School will not be tolerated. Any student, instructor, or coordinator who violates this policy will be subject to disciplinary action, up to and including termination of his or her enrollment, employment or engagement. To the extent a patient, client, vendor or other person with whom the School engages in business with does unlawful harassment or discrimination, the School will take appropriate corrective action.

Prohibited Conduct:

Prohibited harassment or discrimination includes any verbal, physical or visual conduct based on sex, race, age, national origin, disability or any other legally protected basis if:

Submission to such conduct is made either explicitly or implicitly a term or condition of an individual's employment or engagement;

Submission to or rejection of such conduct by an individual is used as a basis for decisions concerning that individual's employment or engagement; or

It creates a hostile or offensive school environment.

Prohibited harassment includes (but is not limited to) unwelcome sexual advances, requests for sexual favors and lewd, vulgar or obscene remarks, jokes, posters or cartoons, and any unwelcome touching, pinching or other physical contact. Other forms of unlawful harassment or discrimination may include racial epithets, slurs and derogatory remarks, stereotypes, jokes, posters or cartoons based on race, national origin, age, disability, marital status or other legally protected categories. Prohibited harassment might also be transmitted using the School’s electronic communications system, or through other online conduct.

Complaint Procedure:

Students, instructors, or coordinators who feel that they have been harassed or discriminated against, or who witness any harassment or discrimination by a student, instructor, coordinator, patient, client, vendor or anyone else who does business with the School, should immediately report such conduct to their supervisor or any other member of faculty.

Do not allow an inappropriate situation to continue by not reporting it, regardless of who is creating the situation. No student, instructor, coordinator, patient, client, vendor or other person who does business with this organization is exempt from the prohibitions in this policy. In response to every complaint, the School will conduct an investigation which may involve interviewing witnesses if warranted and, if improper conduct is found, take appropriate corrective action.

Discipline and Standards of Conduct.

As a student, the School may impose discipline whenever it determines it is necessary or appropriate. Discipline may take various forms, including verbal counseling, written warnings, suspension, or termination from program. The discipline imposed will depend on the circumstances of each case; therefore, discipline will not necessarily be imposed in any particular sequence. Moreover, at any time the School determines it is appropriate, a student may be terminated from the program immediately.

Every organization must have certain standards of conduct to guide the behavior of students. Although there is no possible way to identify every rule of conduct, the following is an illustrative list (not intended to be comprehensive or to limit the School’s right to impose discipline for any other conduct it deems inappropriate). Keep in mind that these standards of conduct apply to all students whenever they are on School property and/or conducting School business (on or off School property). Engaging in any conduct the School deems inappropriate may result in disciplinary action, up to and including termination from program.

Dishonesty

Falsification of Student records;

Unauthorized use or possession of property that belongs to the Student, a peer, or of the public;

Possession or control of illegal drugs, weapons, explosives, or other dangerous or unauthorized materials;

Fighting, engaging in threats of violence or violence, use of vulgar or abusive language, horseplay, practical jokes or other disorderly conduct that may endanger others or damage property;

Insubordination, failure to perform assigned duties or failure to comply with the School’s health, safety or other rules;

Unauthorized or careless use of the School’s materials, equipment or property;

Unauthorized and/or excessive absenteeism or tardiness;

Lack of teamwork, poor communication, unsatisfactory performance, unprofessional conduct, or conduct improper for the workplace;

Sexual or other illegal harassment or discrimination;

Unauthorized use or disclosure of the School’s confidential information;

Violation of any School policy.

Dress Code.

All students are expected to present themselves as healthcare professionals. Any special dress requirements will be addressed with the student on an ad-hoc basis.

I , the potential student, agree to follow Voyager Nurse Aide Program Dress Code Policies as stated

Fingernails are to be kept clean, well cared for, and no longer than the fingertip in length. Artificial and long natural fingernails are not permitted for those providing direct patient care. The definition of artificial fingernails includes, but is not limited to, acrylic nails, all overlays, tips, bondings, extensions, tapes, inlays, and wraps. Nail jewelry is not permitted. Nail polish, if worn, is well maintained. Chipped nail polish is not allowed.

Jewelry – Jewelry should be small enough and of an appearance not to interfere with equipment or job duties. No more than two pierced earrings per ear and no other pierced jewelry on any other visible part of the body is allowed. Pierced jewelry is only to be worn in ears. No gauges of any size allowed. Only small necklaces

Hair – Neat, clean, and well groomed. Long hair must be pulled back when providing patient care. Only naturally occurring hair colors (not green, blue, etc.) are allowed. Only conservative hairstyles and hair ornaments should be worn.

Cologne/After Shave – No scented cologne/perfumes, aftershave, or lotion to be worn by staff in direct patient contact. No student should wear strongly scented fragrances.

Tattoos – Must not be visible while at work and on duty.

Maintain good personal hygiene.

GENERAL DRESS – unless specified, appropriate for a professional business setting.

Undergarments – Worn at all times. They are not to be visible or show through clothing.

Tops – Must be opaque (not see through) with no plunging necklines or low cut backs; sleeveless tops must be covered by a jacket. Midriff tops or waisted tops that allow any bare skin to show are inappropriate. T-shirts are not permitted unless approved on specific days. Sweatshirts may not be worn.

Pants – Must not fit tightly and be appropriate in length. Stretch pants, stirrup pants, or warm-ups are not allowed. No shorts or skirts are permitted. Men’s pants must be worn at the waist.

Policies may change, including leadership requests that may not be included in this list, I (the potential student) agree to follow all requests.

Safety.

The School is committed to providing a safe educational environment. Accordingly, the School emphasizes "safety first." It is the student’s responsibility to take steps to promote safety in the classroom and clinical facility and work in a safe manner. By remaining safety conscious, students can protect themselves and their classmates. Students are expected to promptly report all unsafe working conditions, accidents and injuries, regardless of how minor so that any potential hazards can be corrected.

Substance and Abuse.

The School is committed to providing its students with a safe and productive educational environment. In keeping with this commitment, it maintains a strict policy against the use of alcohol and the unlawful use of drugs in the classroom and clinical facility. Consequently, no student may consume or possess alcohol, or use, possess, sell, purchase or transfer illegal drugs at any time while on the School’s premises or while using the School’s vehicles or equipment, or at any location during classroom and clinical time.

No student may report to the classroom or clinical facility with illegal drugs (or their metabolites) or alcohol in his or her bodily system. The only exception to this rule is that employees may engage in moderate consumption of alcohol that may be served and/or consumed as part of an authorized School social or business event. "Illegal drug" means any drug that is not legally obtainable or that is legally obtainable but has not been legally obtained. It includes prescription drugs not being used for prescribed purposes or by the person to whom it is prescribed or in prescribed amounts. It also includes any substance a person holds out to another as an illegal drug.

Any violation of this policy will result in disciplinary action, up to and including termination from program.

Any student who feels he or she has developed an addiction to, dependence upon, or problem with alcohol or drugs, legal or illegal, is strongly encouraged to seek assistance before a violation of this policy occurs. Any student who requests time off to participate in a rehabilitation program will be reasonably accommodated. However, students may not avoid disciplinary action, up to and including termination from program, by entering a rehabilitation program after a violation of this policy is suspected or discovered.

Classroom & Clinical Facility Site Searches.

All offices, desks, file drawers, cabinets, lockers, School vehicles, and other School equipment (including but not limited to computers, e-mail and voice mail) and facilities or any area on School premises (including any place the student is at while on school hours) are the property of the School ("School Property"), and are intended for business use. Students should have no expectation of privacy with respect to School property and/or items stored within School Property or on School premises. Inspection may be conducted at any time, without notice, at the discretion of the School.

In addition, when the School deems appropriate, students may be required to submit to searches of their personal vehicles, parcels, purses, handbags, backpacks, briefcases, lunch boxes or any other possessions or articles brought onto the School’s premises.

Persons entering the premises who refuse to cooperate in an inspection conducted pursuant to this policy may not be permitted to enter the premises. All students must cooperate in an inspection; failure to do so is insubordination and will result in disciplinary action, up to and including termination from the program.

Internet, Email and Computer Use Policy.

The School uses various forms of electronic communication including, but not limited to: computers, email, telephones, voicemail, instant message, text message, Internet, cell phones and smartphones (hereafter referred to as "electronic communications"). The electronic communications, including all software, databases, hardware, and digital files, remain the sole property of the School and are to be used only for School business and not for personal use.

The following rules apply to all forms of electronic communications and media that are: (1) accessed on or from School premises; (2) accessed using the School computer or telecommunications equipment, or via School-paid access methods; and/or (3) used in a manner which identifies the School. The following list is not exhaustive and the School may implement additional rules from time to time.

Student’s own electronic media may only be used during breaks. All other school policies, including the School’s no tolerance for discrimination, harassment, or retaliation in the classroom or clinical facility apply.

All electronic information created by any employee on School premises or transmitted to School property using any means of electronic communication is the property of the School and remains the property of the School. You should not assume that any electronic communications are private or confidential and should transmit personal sensitive information in other ways. Personal passwords may be used for purposes of security, but the use of a personal password does not affect the School’s ownership of the electronic information. The School will override all personal passwords if necessary for any reason.

The School reserves the right to access and review electronic files, messages, internet use, blogs, "tweets", instant messages, text messages, email, voice mail, and other digital archives, and to monitor the use of electronic communications as necessary to ensure that no misuse or violation of School policy or any law occurs. All such information may be used and/or disclosed to others, in accordance with business needs and the law. The School reserves the right to keep a record of all passwords and codes used and/or may be able to override any such password system

Students are not permitted to access the electronic communications of other students or third parties unless directed to do so by School faculty. No student may install or use anonymous e-mail transmission programs or encryption of email communications.

Students who use devices on which information may be received and/or stored, including but not limited to cell phones, cordless phones, portable computers, fax machines, and voicemail communications should not use these tools for communicating confidential or sensitive information or any trade secrets.

Access to the Internet, websites, and other types of Student-paid computer access are to be used for Student-related business only. Any information about “Voyager Nurse Aide Program”, its products or services, or other types of information that will appear in the electronic media about the School must be approved before the information is placed on any electronic information resource that is accessible to others.

Cell Phone Policy.

The use of personal cell phones at school is discouraged because it can interfere with schoolwork and be disruptive to others. Therefore, students who bring personal cell phones to work are required to keep the ringer shut off or placed on vibrate mode when they are in the classroom and clinical facility, and to keep cell phone use confined to breaks and meal periods. Conversations should be had away from areas where other students are working. When cell phone use interferes with the satisfactory performance of a student’s duties or disturbs others, the privilege of using a personal cell phone at school may be taken away and other disciplinary action, up to and including termination from the program, may be imposed.

The School may provide cell phone allowances to employees in certain positions in an effort to improve efficiency and effectiveness. When cell phones are used for School business, students must comply with all Student policies governing conduct, including our policies prohibiting discrimination, harassment, and violence in the workplace. When using the cell phone in a public place, please remember to maintain the confidentiality of any private or confidential business information. As a courtesy to others, please shut cell phones off or place on vibrate mode during meetings.

STUDENT LEAVES OF ABSENCE AND TIME OFF

This is a fast paced school without the ability to provide any absences. No absence will be approved unless it is otherwise a protected absence under United States Laws. Under extreme circumstances you may present reason for an absence which will be considered on individual basis only and have no guarantee for approval. Unexcused absences will cause you not to be able to graduate on time, the school reserves the right at their discretion if they wish to have you perform a make up day which may be proactively charged for such a day as this will cause hardship on the school. If your absence is excused you will have to make up such a day at the discretion of the school and may/may not complete program within the allotted time frame.

BACKGROUND CHECK - 6.3 (A)

POLICY: It shall be the policy of “Voyager Nurse Aide Program” to conduct criminal background screening on all individuals prior to an offer of admission into the program.

PROCEDURE:

The Following will receive Criminal History Background Screening:

All individuals enrolled in “Voyager Nurse Aide Program”

Inquiry Cost

The cost of such inquiry (as of September 2015, $6.85) shall be paid for by “Voyager Nurse Aide Program”.

Time Limit

The criminal history record check shall be conducted no more than 90 days prior to date-of-admission of the individual.

All students who directly interact with patients and clients, will sign an affidavit attesting that he/she has not been found guilty of abuse.

Services Utilized

All Backgrounds checks shall be conducted through the Colorado Bureau of Investigations website (www.cbirecordscheck.com) for all students.

In addition to conducting criminal history checks on all applicants/personnel, “Voyager Nurse Aide Program” will search the Nurse Aide Registry and the Employee Misconduct Registry for non-licensed applicants/personnel and volunteers, if applicable.

Applicants who have a felony/theft convictions that are less than five years old will be barred from admission into the program. You agree by signing this contract that you have no felonies, misdemeanors, or any other criminal records that were not discussed with “Voyager Nurse Aide Program”.

The School will not admit an applicant and must discharge an student, if the School becomes aware of the person's conviction under the laws of another State, Federal law, or the Uniform Code of Military Justice for an offense containing elements that are substantially similar to the elements of an offense listed in the rule that bars admission into the School.

All aforementioned documents will be maintained in the student’s personnel file.

I, the potential student hereby authorize “Voyager Nurse Aide Program” (the "School"), and/or its agents to make investigation of my background, references, character, past employment, consumer reports, education, and criminal history record information which may be in any state or local files, including those maintained by both public and private organizations, and all public records, for the purpose of confirming the information contained on my application and/or obtaining other information which may be material to my qualifications for employment. A telephone facsimile (fax) or xerographic copy of this consent shall be considered as valid as the original consent.

I hereby consent to the School’s verification of all the information I have provided on my application form. I also agree to execute as a condition of admission or a condition of continued enrollment any additional written authorization necessary for the School to obtain access to and copies of records pertaining to this information. I also hereby authorize the School’s access to any medical histories or records pertaining to me.With regard to the foregoing disclosures, I hereby agree to release any person, company, or other entity from any and all causes of action that otherwise might arise from supplying the School with information it may request pursuant to this release. I understand that any false answers or statements, or misrepresentations by omission, made by me on this application or any related document, will be sufficient for rejection of my application or for my immediate termination from the program should such falsifications or misrepresentations be discovered after I am enrolled.

I attest that I have never been found guilty of abuse to another human being.

CONFIDENTIALITY AGREEMENT/NON-DISCLOSURE AGREEMENT

This Confidentiality Agreement (this "Agreement") is made effective as of the date the contract is signed, between “Voyager Nurse Aide Program”, of 2233 Academy Place Suite 202, Colorado Springs, Colorado 80909, and the signer.

“Voyager Nurse Aide Program” is a healthcare educational program training future healthcare professionals. Confidential information will be given to provide care to the client. Confidential information will only be given when appropriate and the signer agrees by signing this contract that they understand and will follow all HIPAA rules and regulations. “Voyager Nurse Aide Program” has requested and the Recipient agrees that the Recipient will protect the confidential material and information which may be disclosed between the Owner and the Recipient. Therefore, the parties agree as follows:

CONFIDENTIAL INFORMATION. The term "Confidential Information" means any information or material which is proprietary to “Voyager Nurse Aide Program”, whether or not owned or developed by “Voyager Nurse Aide Program”, which is not generally known other than by “Voyager Nurse Aide School”, and which may have been obtained through any direct or indirect contact with “Voyager Nurse Aide Program”.

Confidential Information includes without limitation:

Patient information, Patient family information, school records and plans, financial statements, customer lists and records, trade secrets, technical information, Products, inventions, product design information, pricing structure, discounts, costs, computer programs and listings, source code and/or object code, copyrights and other intellectual property, HIPAA Information and other proprietary information or any other information learned or obtained while enrolled in “Voyager Nurse Aide Program”.

Confidential Information does not include:

Any other information that both parties agree in writing is not confidential.

PROTECTION OF CONFIDENTIAL INFORMATION. The signer understands and acknowledges that the Confidential Information has been developed or obtained by “Voyager Nurse Aide Program” by the investment of significant time, effort and expense, and that the Confidential Information is a valuable, special and unique asset of “Voyager Nurse Aide Program” which provides “Voyager Nurse Aide Program” with a significant competitive advantage, and needs to be protected from improper disclosure. In consideration for the disclosure of the Confidential Information, The signer agrees to hold in confidence and to not disclose the Confidential Information and/or client information to any person or entity without the prior written consent of “Voyager Nurse Aide Program”. In addition, the signer agrees that:

No Copying/Modifying any confidential company and/or client information. The signer will not copy or modify any Confidential Information without the prior written consent of “Voyager Nurse Aide Program”.

Application to Students. Further, the signer shall not disclose any Confidential Information to any students of “Voyager Nurse Aide Program” that do not need to know such information to perform their school duties, except those students who are required to have the Confidential Information in order to perform their school duties in connection with the limited purposes of this Agreement. Each permitted student to whom Confidential Information is disclosed shall sign a non-disclosure agreement substantially the same as this Agreement at the request of “Voyager Nurse Aide Program”.

Unauthorized Disclosure of Information. If it appears that the signer has disclosed (or has threatened to disclose) Confidential Information in violation of this Agreement, “Voyager Nurse Aide Program” shall be entitled to an injunction to restrain the signer from disclosing, in whole or in part, the Confidential Information. “Voyager Nurse Aide Program” shall not be prohibited by this provision from pursuing other remedies, including a claim for losses and damages.

RETURN OF CONFIDENTIAL INFORMATION. Upon the written request of “Voyager Nurse Aide Program”, the signer shall return to “Voyager Nurse Aide Program” all written materials containing the Confidential Information. The signer shall also deliver to “Voyager Nurse Aide Program” written statements signed by the signer certifying that all materials have been returned within one (1) day of receipt of the request.

RELATIONSHIP OF PARTIES. Neither party has an obligation under this Agreement to purchase any service or item from the other party, or commercially offer any products and/or enrollment and/or agreements of enrollment using or incorporating the Confidential Information. This Agreement does not create any agency, partnership, or joint venture.

NO WARRANTY. The signer acknowledges and agrees that the Confidential Information is provided on an AS IS basis. “Voyager Nurse Aide Program” MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE CONFIDENTIAL INFORMATION AND HEREBY EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL “The Best Nurse Aide School” BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THE PERFORMANCE OR USE OF ANY PORTION OF THE CONFIDENTIAL INFORMATION. AKA the signer agrees that if they abuse or misuse any confidential information that they are liable for their own actions and any consequences thereof. “Voyager Nurse Aide Program” does not represent or warrant that any product or business plans disclosed to the signer will be marketed or carried out as disclosed, or at all. Any actions taken by the signer in response to the disclosure of the Confidential Information shall be solely at the risk of signer.

LIMITED LICENSE TO USE. The signer shall not acquire any intellectual property rights under this Agreement except the limited right to use set out above. The signer acknowledges that, as between “Voyager Nurse Aide Program” and the signer, the Confidential Information and all related copyrights and other intellectual property rights, are (and at all times will be) the property of “Voyager Nurse Aide Program”, even if suggestions, comments, and/or ideas made by the signer are incorporated into the Confidential Information or related materials during the period of this Agreement.

GENERAL PROVISIONS. This Agreement sets forth the entire understanding of the parties regarding confidentiality. The obligations of confidentiality shall survive indefinitely from the date of disclosure of the Confidential Information. Any amendments must be in writing and signed by both parties. This Agreement shall be construed under the laws of the State of Colorado. This Agreement shall not be assignable by either party, and neither party may delegate its duties under this Agreement, without the prior written consent of the other party. The confidentiality provisions of this Agreement shall remain in full force and effect after the effective date of this Agreement.

CONFIDENTIALITY POLICIES AND PROCEDURES HCBS 5-C

POLICY:

It shall be the policy of “Voyager Nurse Aide Program” (the “School”), to maintain all information regarding patient care and services confidential. Records will be secured and protected from loss and unauthorized use. Neither verbal nor written information will be disclosed without written consent of the patient to others not directly involved in the patient’s care except as allowed by law. These policies shall be adopted, implemented and enforced by “Voyager Nurse Aide Program”.

All information designated confidential that is obtained or generated as a result of any or all of the operations “Voyager Nurse Aide Program” will be dealt with in a confidential manner and according to HIPAA regulations.

All information that is gathered, maintained, or stored by the “Voyager Nurse Aide Program” becomes the School’s property and cannot be released without proper authorization from the Administration.

PROCEDURE:

Confidentiality of Patient Information:

In order to protect any individual from invasion of privacy and to protect the interest of “Voyager Nurse Aide Program”, any information gathered for patient care or operations will be gathered, maintained, and stored in such a manner as to assure confidentiality.

“Voyager Nurse Aide Program's students or contractors directly involved in the patient’s care, maintenance or review of the patient’s medical or billing record shall be instructed on the patient’s right to privacy. Instructions will occur during orientation and annually. Students will document receipt of the instructions on the “Student Contract” form.

Patient information will not be displayed in the common areas of the School where public viewing could occur.

Visit notes will not be left out unattended, or left open on a computer screen that is unattended.

Patient information filed in the clinical facility folders or travel charts will be secured in a confidential manner, and must be placed in the trunk of the vehicle if such confidential information is traveling with the student.

All records are to be locked away in a designated area or file cabinet when not being supervised by “Voyager Nurse Aide Program” faculty members after business hours.

Students/Contractors will only discuss patient information with those who have been authorized to know such information.

Patient information will not be discussed in public areas or in the presence of visitors or others not directly engaged in the patient’s care.

Proven violation or breach of the confidentiality information can be cause for immediate termination from the program of any student.

Generally speaking before the specifics are discussed, our Non-Disclosure Agreement is an agreement that once you sign this contract that anything that occurs in, is said in, or happens in this school is confidential and shall never be shared with anyone in anyway, ever and for eternity even after separation from this school occurs. Anything learned from or gained while in the enrollment of “Voyager Nurse Aide Program” shall not be discussed or shared with anyone in anyway, ever and for eternity even after separation from this school occurs. Even if such knowledge was learned from your own doing or research while working for “Voyager Nurse Aide Program”, such knowledge is now the property of the School. This includes conversations between students, faculty, patients and management. For example, “Voyager Nurse Aide Program” works with patient information and we take this confidentiality agreement/non-disclosure agreement very seriously.

READ - VERY IMPORTANT:

NON-DISPARAGEMENT. During and after enrollment in “Voyager Nurse Aide Program” by signing this contract you agree not to make any statements, written or verbal, or cause or encourage others to make any statements, written or verbal, that defame, disparage, speak/write negatively about or in any way criticize the personal or business reputation, practices, or conduct of “Voyager Nurse Aide Program”, its students, directors, and officers. The Parties acknowledge and agree that this prohibition extends to statements, written or verbal, made to anyone or posted online, including but not limited to, Google, Google Reviews, Yelp (or similar reviewing websites), the internet, blogs, the news media, investors, potential investors, any board of directors or advisory board or directors, industry analysts, competitors, strategic partners, vendors, students (past and present), and clients. The Parties understand and agree that this Paragraph is a material provision of this Agreement and that any breach of this Paragraph shall be a material breach of this Agreement, and that each Party would be irreparably harmed by violation of this provision.

INJUNCTIVE RELIEF. The Signer understands that, in the event that the Signer breaches this Agreement, “Voyager Nurse Aide Program” may suffer irreparable harm and will, therefore, be entitled to injunctive relief without the posting of a bond or other guarantee, to enforce this Agreement. This provision is not a waiver of any other rights which “Voyager Nurse Aide Program” may have under this Agreement, including the right to recover attorneys' fees and costs to cover the expenses it incurs in seeking to enforce this Agreement, as well as to any other remedies available to it, including money damages.

ARBITRATION POLICY/CLAUSE:

Any controversies or disputes arising out of or relating to this Contract, your schooling or any other situation with this company or the parent company Voyager shall be resolved by binding arbitration in accordance with the then-current Commercial Arbitration Rules of the American Arbitration Association. The parties shall select a mutually acceptable arbitrator knowledgeable about issues relating to the subject matter of this Contract, employment or whatever is the reason this arbitration. In the event the parties are unable to agree to such a selection, each party will select an arbitrator and the two arbitrators in turn shall select a third arbitrator, all three of whom shall preside jointly over the matter. The arbitration shall take place at a location that is reasonably centrally located between the parties, or otherwise mutually agreed upon by the parties. All documents, materials, and information in the possession of each party that are in any way relevant to the dispute shall be made available to the other party for review and copying no later than 30 days after the notice of arbitration is served. The arbitrator(s) shall not have the authority to modify any provision of this Contract or to award punitive damages. The arbitrator(s) shall have the power to issue mandatory orders and restraint orders in connection with the arbitration. The decision rendered by the arbitrator(s) shall be final and binding on the parties, and judgment may be entered in conformity with the decision in any Colorado court having jurisdiction. The agreement to arbitration shall be specifically enforceable under the prevailing arbitration law. During the continuance of any arbitration proceeding, the parties shall continue to perform their respective obligations under this Contract. You also agree that Voyager has the right to bypass the arbitration process if the controversy and/or dispute is concerning payments owed to Voyager or if the dispute is concerning violation of our non-disparagement clause of the contract towards Voyager. In such an instance Voyager reserves the right to attempt any other means of actions they feel will correct the situation such as court or small claims court without going through the arbitration process.

This Handbook/Student contract may be sent to multiple signers at one time or to an individual signer. If this document is sent to multiple signers, the contract is legal and binding to each individual signer at the time the individual signer signs the contract. The contract is valid, legal, and binding to all signers who sign this contract upon the date and time that each individual signer signs this contract. This contract is valid, legal, and binding to each individual signer once they sign this contract even if not all individuals invited to sign this contract decide to complete/sign this contract. An appropriate representative of “Voyager Nurse Aide Program” shall also sign this contract, signifying the agreement between the signer/s and “Voyager Nurse Aide Program”.




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